Privacy policy

Shipping & Delivery Policy

At Aura Street, we aim to deliver your order quickly and safely.

  • πŸ“¦ Delivery Time: All orders are delivered within 7 business days from the date of order confirmation.
  • 🚚 We process orders within 1–2 working days.
  • 🌍 Delivery time may vary slightly depending on your location.
  • πŸ”” You will receive tracking details once your order is shipped.

Return & Exchange Policy

We want you to love what you wear! If something isn’t right, we’re here to help.

  • πŸ” Return Window: You can request a return within 2 days of delivery.
  • πŸ“¦ Items must be unused, unworn, and in original packaging with tags intact.
  • ❌ Returns will not be accepted for:
    • Used or damaged products
    • Items without original tags
    • Products requested after 2 days of delivery

Refund Policy

  • πŸ’³ Once your return is approved, the refund will be processed within 5–7 business days.
  • πŸ’° The amount will be credited to your original payment method.

Exchange Policy

  • πŸ”„ Exchanges are allowed for size issues or damaged items only.
  • πŸ“© Please contact us within 2 days of delivery for exchange requests.

Contact Us

For any queries related to your order, feel free to reach out:

  • πŸ“§ Email: support@aurastreet.com (you can change this)
  • ⏰ Support Hours: 10 AM – 6 PM (Mon–Sat)