Privacy policy
Shipping & Delivery Policy
At Aura Street, we aim to deliver your order quickly and safely.
- π¦ Delivery Time: All orders are delivered within 7 business days from the date of order confirmation.
- π We process orders within 1β2 working days.
- π Delivery time may vary slightly depending on your location.
- π You will receive tracking details once your order is shipped.
Return & Exchange Policy
We want you to love what you wear! If something isnβt right, weβre here to help.
- π Return Window: You can request a return within 2 days of delivery.
- π¦ Items must be unused, unworn, and in original packaging with tags intact.
- β Returns will not be accepted for:
- Used or damaged products
- Items without original tags
- Products requested after 2 days of delivery
Refund Policy
- π³ Once your return is approved, the refund will be processed within 5β7 business days.
- π° The amount will be credited to your original payment method.
Exchange Policy
- π Exchanges are allowed for size issues or damaged items only.
- π© Please contact us within 2 days of delivery for exchange requests.
Contact Us
For any queries related to your order, feel free to reach out:
- π§ Email: support@aurastreet.com (you can change this)
- β° Support Hours: 10 AM β 6 PM (MonβSat)
